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Reply to Unable to sign in managed Apple id in supervised device after Icloud subscription
We have a supervised device that is currently managed by a third-party MDM. There is a requirement to extend the iCloud storage for the Managed Apple ID on this device, so we purchased an Apple Business Essentials subscription. However, according to Apple’s documentation (link), it states: “Services included with Apple Business Essentials aren’t supported with an external device management service.” We would like assistance in understanding this limitation in our scenario, where: We only need the extra iCloud storage provided by Apple Business Essentials for the Managed Apple ID. Is it possible to retain third-party MDM management while still applying the increased iCloud storage from Apple Business Essentials to the Managed Apple ID? Note: We understand that account-driven user Enrollment can solve this
3w
Reply to Multiple Apps Content Filtering extension IOS 13
Request: <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>PayloadVersion</key> <integer>1</integer> <key>PayloadUUID</key> <string>ca4fc908-8f2a-4dc9-94c4-3f2dd78964e5</string> <key>PayloadType</key> <string>Configuration</string> <key>PayloadOrganization</key> <string>MDM</string> <key>PayloadIdentifier</key> <string>com.mdm.20b7610d-0214-4ef1-b1a4-4d9b9b8335e4.iOSPlugin</string> <key>PayloadDisplayName</key> <string>iOS Plugin</string> <key>PayloadRemovalDisallowed</key> <true/> <key>PayloadContent</key> <array> <dict> <key>PayloadVersion</key> <integer>1</integer> <key>PayloadUUID</key> <string>f94706af-ba40-4fe1-9f7f-d64b3a839645</string> <key>PayloadType</key> <string>com.apple.webcontent-filter</string> <key>PayloadOrganization</key> <string>MDM</string> <key>PayloadIdentifier</key> <string>f94706af-ba40-4fe1-9f7f-d64b3a839645</string> <key>PayloadDisplayName</key> <string>Web Content Filter Policy</string> <key>FilterType</key> <string>Plugin</string> <key>Password</key> <string></string> <key>UserDefinedName</key> <string>MEMDM Filter</string> <key>ServerAddress</key> <string></string> <key>PluginBundleID</key> <string>com.manageengine.mdm.ios</string> <key>FilterSockets</key> <true/> <key>FilterBrowsers</key> <true/> </dict> </array> </dict> </plist> Response: <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallProfile;Collection=78</string> <key>ErrorChain</key> <array> <dict> <key>ErrorCode</key> <integer>4001</integer> <key>ErrorDomain</key> <string>MCInstallationErrorDomain</string> <key>LocalizedDescription</key> <string>Profile Installation Failed</string> <key>USEnglishDescription</key> <string>Profile Installation Failed</string> </dict> <dict> <key>ErrorCode</key> <integer>4001</integer> <key>ErrorDomain</key> <string>MCInstallationErrorDomain</string> <key>LocalizedDescription</key> <string>Profile Failed to Install</string> <key>USEnglishDescription</key> <string>Profile Failed to Install</string> </dict> <dict> <key>ErrorCode</key> <integer>1009</integer> <key>ErrorDomain</key> <string>MCProfileErrorDomain</string> <key>LocalizedDescription</key> <string>The profile “iOS Plugin†could not be installed.</string> <key>USEnglishDescription</key> <string>The profile “iOS Plugin†could not be installed.</string> </dict> <dict> <key>ErrorCode</key> <integer>40000</integer> <key>ErrorDomain</key> <string>MCWebContentFilterErrorDomain</string> <key>LocalizedDescription</key> <string>The Content Filter service encountered an internal error.</string> <key>USEnglishDescription</key> <string>The Content Filter service encountered an internal error.</string> </dict> <dict> <key>ErrorCode</key> <integer>10</integer> <key>ErrorDomain</key> <string>NEConfigurationErrorDomain</string> <key>LocalizedDescription</key> <string>permission denied</string> </dict> </array> <key>Status</key> <string>Error</string> <key>UDID</key> <string>5d6e2789ce3bf01bbe83776b9735b7176ec550e3</string> </dict> </plist> I have also got an issue regard this . I cant able to apply two plugin webcontent filters of different bundle identifiers to the same device. I have also tried with apple configurator steps too. I have attached the logs received from the device on the request of InstallProfile. Can you help on this?
May ’23
Reply to Unable to test ACME payload
@maraino Yes, we would be happy to collaborate on this. To summarize, the ACME profile only works i) if the device attestation is set to True. ii) if there's no Common Name present in the Subject of the CSR. We get this below error if we provide a CN. CSR names do not match identifiers exactly: CSR names = [test], Order names = [] We would like to understand how the "Client Identifier" will fit into this picture. Apologies for not getting back immediately. Thanks in advance.
Oct ’22